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57 of 59 found the following review helpful:
 Can't believe Cuisinart made this awful productJun 08, 2005
By D. Karras
"djk1961"
There's only 1 thing a coffee grinder should do -- grind coffee well. Like most of the other reviewers, I found that no amount of grinding will produce a grind that can even be considered acceptable. With small batches of beans, the product comes out in chunks of all sizes -- some beans are barely cut in half. Larger batches yeild somewhat better results, but still incredibly uneven. This is an expensive grinder that's not worth a penny.
133 of 147 found the following review helpful:
 Grinder par excellenceOct 10, 2003
By Robin Fellner
"Book Bird"
After much research and investigation into blade coffee grinders on this site and epinions, I had decided to purchase the KitchenAid because of the ability to wash and clean the cup and blades. I wanted a blade grinder for flax and spices as I use a burr grinder for coffee. The KitchenAid had a major complaint in that it was messy, which seems like a design flaw. This Cuisinart grinder has it all: Capacity, cleaning cability, powerful motor, handsome design, "fairly" quiet (after all, it is a noisy process), cord storage under the base, absolutely no-mess-grinding and a lid for the stainless blade cup for storage of extra grindings. On the con side, it is more expensive costing $30; but I think it will be a long lasting appliance and should easily outlast the other less expensive blade coffee grinders costing $20. Also, the instruction brochure states that this grinder is for purposes of grinding coffee only and using it for nuts and spices will dull the blades. Well, duh! I am sure the cheaper models would have the same problem and the Krups that I am replacing has a plastic lid that has become all pitted and cannot be cleaned properly.
66 of 71 found the following review helpful:
Great - While it lasted...May 18, 2004
By Bud B
"bud225"
Purchased two of these grinders last month, one for myself, the other as a gift, but unfortunately the blade assembly began to fail on mine in less than 2 weeks, after processing less than a pound of coffee. Cuisinart customer service said if I return it postage paid, and include an additional $5 to cover return postage to me (The book says $4) they will fix their mistake. I suggested that at the very least they should pay shiping one way, after all, it was their failure, not mine. They said "We make thousands of these every week, they can't all work". As interesting as I found their quality control philosophy to be I still I think they have a lot of nerve expecting the total cost of their product failure to rest on my shoulders. Appearently they disagreed, as they hung up on me without saying goodbye. Fortunately we purchased through Amazon.com. No problem. Amazon immediately authorized the return, and by policy will even pay the shipping because it's defective. While I appreciate their approach to customer serice I'll pay the postage myself. It's well worth a few bucks to have someone stand behind defective merchandise - particularly when the manufacturer won't. Quality is free, it's the cost of doing things right the first time. Some producers appearently aren't even interested in getting it right the second time.
21 of 21 found the following review helpful:
Sadly, not recommendedFeb 20, 2005
By Graeck
"grack"
This grinder looks great, has some great features, but unfortunately lacks in the most important area. The grind!
It has a removable grinding bowl, which is very convenient, especially since it's dishwasher safe. I love that feature. Makes cleaning easy. This grinder also looks great. I love the stainless steel, even if it's a bit larger that other grinders. It's also fairly quiet...at least relative to my last two grinders.
Now, the grind. This grinder takes longer than others I've owned and is not that consistent. Sure, it holds a lot of beans at once...one of it's selling points to me. But, as it grinds a full load, it doesn't grind evenly. The fine grounds get packed down below the blades and the top grounds are too coarse. Even with a small load though, it has trouble creating very finely ground coffee....and it takes a while.
Sad to say, my final words are, "not recommended". If I can find the receipt, I'll be returning this one.
20 of 20 found the following review helpful:
 Lovely, but................Jan 03, 2004
By Laurie Loeb
Beautifully made grinder, nice styling, sturdy construction, hefty blades, but despite the fact that the brochure says it grinds "fine" for expresso in 45 seconds, it doesn't ever grind fine enough. After grinding on & off for a total of 90 seconds or more, it still didn't produce the powdery-fine needed for good expresso, AND the motor smelled hot! The Krups Fast-Touch 203-42 and Braun KSM2 grind finer for expresso and at half the price.
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based on 314 reviews
